Outlet: *Scape Date Visited: 10 August 2016 (Appointment made 2 days earlier. Wanted the earliest slot at 11am but was told that they were full, so ended up with 2pm instead). Service: H20 Color, Loreal Hair Spa Total time: 1 hr Stylist: Jeremy Lee
The hair stylist called me "花心".
I actually told them how I stayed with Russell Hair Salon at Jurong Point for 10 years, and how Max at Russell knows my entire family and boyfriends etc, but I still got judged because I refused to sign a package with them and said I liked to try different salons.
Now that Russell is probably going to relocate (since Jurong Point is changing the layout of the entire level 3 to an international cuisine section - No idea if the news is released, but I doubt it's a secret), and since I moved to Luxus, I haven't been going back to Jurong Point much.
Why so judgey?
So I'm going to be brutally honest and savage *mean face*.
Pre-dye at 11.00am. Photo was taken as I left home, make-up freshly done and all.
Last dye job was mid-June after the Japan reddish hair experiment. The red naturally fell out to the base color.
Last haircut was 29 June at Salon Vim Wisma when I had a trim and did the Texture Smooth Double Hair Treatment (Reviews up later)
So yeap, I got there on time. Was slightly early. There wasn't any other customer in the hair salon.
I was like, okay. So i could have gotten an earlier slot. Maybe it cut into their lunch time? They did have more customers around 2.30pm onwards, so there were 3 other ladies who came in. In hindsight, maybe they DID try to protect their lunch time xD
Service was generally okay. They offered me a few magazines to browse, offered water / green tea, made a lot of small talk about Pokemon Go (at this, another hair stylist became super excited and we discussed lure locations and pokemon go myths).
I was recommended the H2O hair dye. Reason: Because it is non-ammonia and better for the hair.
I was not given the price list (I only got to see it at the counter as I was making payment) of the various hair dyes. The thing is, I hadn't known there were so many different types to choose from. IF I did, I would have asked for a description of each type and made a more informed choice.
Am I surprised that they automatically suggested the most expensive hair dye they offer? Not really.
I was given the color chart, and when I chose a dark brown and asked how it would turn out since my hair was already colored, I was told that the color wouldn't turn out exactly the shade I chose. No suggestion on an alternate color which would give an end result that is similar to what I wanted. So I gave up and just said that I wanted a darker brown for my hair, and the stylist said he would mix the color *shrugs*.
The hair dye took about 30 minutes. They set the timer for 20 mins. So I was thinking 14:27 to 14:47, but they gave an extra 5 minutes or so. Thankfully, as promised, the hair dye didn't contain ammonia, so no prickly feeling to the eyes, no pungent smell, no burning/painful feeling in the hair etc. But it was a fuss-free hair dye job. Pretty much how you would have dyed your own hair at home I guess. Usually in other salons they have some kind of heat machine or mist or whatever, they pretend to fuss over you by combing your hair back and forth to see if the color has "set", but I was pretty much left alone. Jeremy then came back to touch up the roots with color and left me alone for another 5 to 10 minutes.
I then went to wash off the dye, and they had a very cool chair (electronic?). Unlike the other salon's standard cushy chairs. But this chair was kind of small. And they only had 2 hair-wash spaces.
Technique for hair wash was okay. Scalp massage was good. I'm not sure how people generally feel about getting a shoulder massage during hair wash, but some salons I've been to provides the additional service. But since it's not paid for nor included it's really an add on.
What I didn't really expect is the Loreal Hair Spa was done at the hairwash basin. Sort of like after you get your hair washed they apply conditioner? But they apparently did the Hair Spa there. I wouldn't know, would I? It's surprising, because if i'm as fickle as they say I am, then yes I've been to quite a few salons. And stylists usually tell you what's going on. The Hair Spa took between 5 to 10 minutes.
After that my hair was blow dried, was told not to wash my hair today (not happening, since I cooked Bak Kut Teh for the family for dinner), and I left the salon.
Hair is a bit browner.
Not the dark brown I pointed out to him in the chart, but perhaps this photo was taken under the sun outside *Scape.
Honestly when my brother saw me his jaw dropped, and he said "same color what". LOL. Men.
Sigh. NDP and Pokemon go are to blame for the dark eye circles.
Honestly the verdict? I won't be going back again.
Service was alright, not much to rave about
I didn't get my hair cut/trimmed there, so it's not a testament to their skills.
Consultation skills and product knowledge/explanation, 4 out of 10
They tried hard to sell the hair packages (like i would spend money on rebonding?)
1/3 of the time I was hearing about what else I needed to do (Scalp treatment)
What really killed it for me was when some other guy (not Jeremy) who came over to help dry my hair went like "I love customers who have hair like yours. Because the hair is so fine, it breaks and falls easily, so there's less hair to dry." Really.