MoriCara
  • Home
  • About
  • Support
  • Contact

#PerfectGoals

It may be impossible, but we shouldn't stop striving.

Enchanted Fiore Fresh Roses in Bloom Box

7/4/2018

 
Hello July!

I am so excited that... Enchanted Fiore has launched fresh blooms delivery service! 
Picture
Enchanted Fiore's fresh blooms unique selling points:
  • Floral foam is prepared using the professional float-soak method - it means the foam is completely saturated, and your flowers last longer. 
  • Flower Food is placed in the water used for all Fresh Blooms.
  • Only Grade A, Kenyan or Ecuadorian roses are used. These roses are huge and look extremely luxurious. 
  • Delivery is inclusive (psst, make use of the promo code above, valid 1 - 7 July), but only available in the afternoon and evening.
  • The roses used arrive every morning. 
  • No roses are kept overnight.

The Bloom boxes come in two colors, black and white, and choice of red, pink and white roses. 
Picture
Modern Bloom Box
Picture
Classic Bloom Box

Enchanted Fiore goes overseas! - And EasyParcel screws up.

10/6/2017

 
Picture

It's exhilarating, and nerve-wrecking at the same time.
I didn't realise it was Enchanted Fiore's first overseas order until my Dad heard about it and congratulated us. We shipped a luxury box of preserved roses to Thailand, Phuket a half metallic purple and gold Elegance arrangement. 

The lesson learnt is that we need to manage customer's wishes (or we end up killing ourselves, and having to pay more), and stick to our one-week delivery schedule for overseas orders. 

EasyParcel Review: Promises more but does not fulfil. 

So what happened is EasyParcel promises to be a platform that syncs your local and International deliveries, simply by entering origin to destination postal codes, both locally and internationally. 

Our customer had to have his parcel delivered by 6 October mid-day, and he ordered on 3 October. 

So on 3 October, before midnight, I ensured that we had enough credits (topped up via credit card) and managed to have the orders arranged for. SF Express for a local order, and UPS for the order to Thailand. As they were not able to inform us of the pick up time, I was at the office at 7am the next morning, to prepare for their pick up timing of 8.30am to 4pm (or something). Their system showed that there was 1 local pick up and 1 international pick up on 4 October. 

At 2pm plus, I was starting to get anxious, and therefore I contacted them via their live chat (it's insane that they don't have a number for us to call). Turns out they did not even assign our shipping. So what is their platform for? 

The record is as follows:-
In the end I had to use Speedpost Express which ships between 1 - 2 days. and it cost the company $84. I got the $42 credits back from EasyParcel, but they just left it there.

The next day, because we have credits in the EasyParcel account right? So I again tried using their platform for on demand same-day courier. The price was $15 for a delivery with Carpal (delivers within 6 hours =.=). It showed that it was a successful booking. Because I didn't trust EasyParcel (for screwing us up the previous day), I again used the live chat to confirm that my parcel was assigned, ONLY TO KNOW THAT CARPAL IS NOT ABLE TO ASSIGN A CAR. So I fell back to LALAMOVE that delivered my parcel within 1 hour of collection from us, at $15. They again cancelled the transaction and refunded me 15 credits. No I have credits but do not know what to do with them.

Sigh. Speechless. 
Hoping to find the perfect logistics solution for a time-sensitive fragile goods SME. 

    Mori.Cara

    Girl Boss.
    Daughter. Sister. Wife.
    Closet Princess. 


    Archives

    August 2020
    May 2020
    March 2020
    October 2019
    September 2019
    July 2019
    May 2019
    March 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    June 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016

    Categories

    All
    Beauty
    Blogging Lessons
    Books And Movies
    Current Affairs
    Fashion
    Food Reviews
    GirlBoss
    Learning
    PrinChef
    Product Review
    Promotions
    RICIMORI
    Thoughts

    Picture
    Picture
    Picture

Deeply Loved, Highly Favored.


La Dolce Vita.

 

 

 

 
  • Home
  • About
  • Support
  • Contact